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One decision layer across your supply chain

FLX4 connects to the systems you already run, turns their data into predictions and costed options, routes each decision to the person who owns it, carries the approved action back into those systems, and then checks what happened.

Aisle between rows of white server racks in a data centre
Architecture

How the platform fits together

Seven parts, one loop. Each FLX4 product uses the same pattern for its own decisions, so they behave alike and can share signals.

Systems you run
ERPWMSTMSMES & machinesSpreadsheetsSupplier & carrier portals
01

Connect

Read-first connections to ERP, spreadsheets, machine data, trip data and partner portals.

For technology teams

File and CSV ingestion works from day one. ERP connectors are configured per deployment and confirmed in discovery.

02

Model

One operational data model per domain: items, locations, orders, suppliers, machines, trips, claims.

For technology teams

Data checks flag duplicates, unit mix-ups and stale feeds. Where data is too old or too thin, recommendations say so or abstain.

03

Predict

Forecasts with ranges, projected shortfalls, predicted arrival times and fair-price bands.

For technology teams

Statistical forecasting (for example AutoETS, AutoARIMA and Croston for sparse demand) with model selection per item; regression on price indices; trip-time prediction.

04

Decide

Costed options and a recommendation, with the reasons shown.

For technology teams

Optimization solvers (such as OR-Tools CP-SAT) handle allocation, MOQ, truck fill, changeovers and award splits. Language models explain and draft; they do not invent the numbers.

05

Govern

Approval rules, guardrails, evidence and an audit trail for every decision.

For technology teams

Value-based approval tiers, maker-checker steps, override reasons, and per-decision autonomy settings with a kill switch, where the product supports them.

06

Execute

Approved actions carried to the systems and teams that act on them.

For technology teams

Purchase orders and amendments, carrier indents and tenders, supplier and distributor portal tasks, and notifications, each linked to the decision that caused it.

07

Learn

Outcomes measured against the plan and fed into the next decision.

For technology teams

Decision logs and ledgers record what was recommended, what was chosen, who approved it and what happened, so parameters and models improve.

Your people
ApproveOverride with a reasonHandle exceptionsReview outcomes
The digital twin

Your operation, running twice

ControlTower keeps a live software mirror of your operation: every order, machine, vehicle and pallet. Test the decision in the twin, then carry it into the real world, with a named person approving.

Your operation
Aerial view of a large warehouse and distribution building surrounded by farmland, with hills on the horizon
  • 1:1physical ↔ digital mirror
  • Livestreaming state, not reports
  • What-ifsimulate before you commit
  • Governedautonomy at your pace
  1. 01

    Mirror

    Orders, stock, machines, trips and claims kept in step with the real operation.

  2. 02

    Simulate

    Run the options in the twin: what it costs, what it saves, which promises it keeps.

  3. 03

    Approve

    A named person picks the option, with the evidence in front of them.

  4. 04

    Carry out

    The approved change goes to the systems and teams that act on it, with a rollback.

Complements your ERP

Your ERP is the system of record. FLX4 is a system of decision.

The two do different jobs, and FLX4 is built to work beside the ERP you have, not to replace it.

Your ERP FLX4
Records transactions accuratelyDecides what the next transaction should be
Holds master data and the ledgerReads them, checks them and flags what looks wrong
Runs fixed rules and MRP settingsWeighs options against live constraints and cost
Reports what happenedPredicts what will happen and what it will cost
Posts the approved documentPrepares it, with evidence, for a person to approve
Human oversight

Human oversight, built into the flow

Control is a feature of how decisions move, not a policy document.

Named approvers

Every decision that writes to a system has an owner and an approval rule. Value tiers decide who signs what.

Evidence attached

The data, the options and the trade-offs travel with the recommendation into the approval.

Overrides with reasons

People can change any recommendation. The reason is kept and used to improve the next one.

Abstain when unsure

Thin or stale data lowers confidence or stops the recommendation, and a person is told why.

Guardrails and limits

Spend ceilings, contract terms and policy limits that a recommendation cannot cross.

Kill switch

Automation for any decision type can be paused at once, returning it to manual approval.

Every decision leaves a receipt

The receipt is the unit of trust in FLX4: what was seen, what was weighed, what was chosen, who approved it, what was written where, and what happened next. An auditor, a CFO or a new planner can follow any decision months later.

DECISION RECEIPTDR-2231 · ILLUSTRATIVE
SignalDistributor claims up 3× in two weeks
OptionsPay in full · Pay the billed part · Hold for review
DecisionPay the billed part; hold the excess
ApprovedRegional sales manager · 16:05
ExecutedCredit note issued for the billed value
OutcomeExcess confirmed as an over-claim
LearnedOver-billing check kept at review level
Evidence stored with the decisionIllustrative
Governed autonomy

Governed autonomy: earned one decision type at a time

FLX4 is engineered for autonomy, and it starts with people in charge. Pick a decision to see where it typically starts, what would let it move up a level, and what moves it back down.

DECISION

Example policy Levels and thresholds shown are example policies. You set your own, per decision type.

Deployment

Deployment and data

Where it runs

Agreed per engagement: our managed cloud or your cloud account. On-premises deployment is available for products designed for it; ask about the product you need.

Your data stays yours

Each customer’s data is kept separate, and is never used to serve another customer.

How AI models are used

Forecasts and optimization come from statistical models and solvers. Language models are used to explain, summarise and draft, through a controlled gateway.

Start small, scale on results

One decision, read-only, ninety days. Scale only when the agreed measure moves.

Trust, data and governance in detail

See the platform on one of your decisions

Read-only on day one. A baseline agreed in writing. Ninety days to see if the number moves.

Discuss your supply chain challenge

Read-only on day one. Your people approve every action. If the number does not move, you do not scale.